Decent selection just wished they could deliver sooner. I was looking for a couch and found one here that I liked but would have to wait weeks for delivery.
Today we made our second purchase at Ashley’s. Cesar helped us the first time and it was an amazing experience. He helped us make the best decision without pressuring us. Today, again we looked for him to help us with our purchase and again we received the best customer service without the pressure. Everything was explained to us in detail and helped us customize the living room set to fit our home. Will definitely be returning for the rest of our furniture and hoping Cesar is there to help us!
My fiancé and I went in last Monday and spoke with Lorna about purchasing couches. She was so sweet and helpful and got us the best deal possible. Nothing like your typical pushy salesman. If you go in I highly recommend dealing with Lorna. We will use her from now on!
Never again this whole process has been a living nightmare.. received the wrong items the first time then second delivery they put everything together and I discovered that the box frame is to high for the bed but the delivery guys took the plastic off the bed so now they saying it's nothing they can do because the plastic is off not to mention my kids was sleeping on a mattress because of they mix up the least they could do is just pay for a smaller box frame the cost about $120 because I feel I shouldn't have to.. just poor service all around from the customer care office down this is my first and last time just didn't want to go back to gallery for kids furniture but I guess I should have but I will contact my bank
Chris the representative that helped me was truly exceptional! Very knowledgeable and helpful throughout my experience. Can't wait to pick up thank you so much!
Ashley Homestore is a US Furniture Store based in Pasadena, Texas. Ashley Homestore is located at 5130 Fairmont Pkwy, Pasadena, TX 77505, USA.
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